Upgrade your Android OS to the latest version available for your device.Ĭonfirm you are using the latest version of WhatsApp Messenger from the App Store. Make sure Wi-Fi stays on during sleep mode.Ĭontact your mobile provider and make sure your APN settings are configured correctly. Try connecting to different Wi-Fi hotspots.
Open your phone’s Settings app > Wi-Fi and turn it off and back on. Open your phone’s Settings app > Apps > WhatsApp > Data usage and make sure background data is not restricted. Open your phone’s Settings app > Data usage > and make sure that Cellular data is turned on. Open your phone’s Settings app > More > and turn Airplane mode on and off. Update WhatsApp to the latest version available on Google Play. Restart your phone, or turn it off and on. WhatsApp has a number of troubleshooting tips for user’s experience connection problems to try: This is not the first worldwide outage that WhatsApp has suffered this year the app went offline for thousands of users back in May. In Zimbabwe this outage started at 10:35 where some users couldn’t send and receive whatsapp messages. Users from parts of Europe, USA and Asia also experiencing delays in sending messages.”
One said: “ Whatsapp down in Kenya for hours now. WHATSAPP is down across UK, USA, Europe and Asia – the popular chat app is not working for thousands of sers in Britain right now, with reports increasing by the second that the app is broken.Īccording to the site, problems with the chat app occurred around 8am this morning, with hundreds of people reporting issues with the app.
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